Frequently Asked Questions

What is CoCapacity's service?

We are an Occupational Therapy service that provides tailored functional capacity assessments (FCA) for NDIS Participants with a psychosocial disability looking for funding improvement in their NDIS plan.

Who do you work with?

We collaborate with NDIS participants, families, support people and providers to ensure comprehensive assessments reflect the whole person.

What conditions do you assess?

We primarily work with NDIS Participants with psychosocial disabilities to help them support their individual needs and goals. If you have any questions around this, reach out to us for a chat.

How are assessments conducted?

Our Occupational Therapist will conduct assessments with the person to ensure that it is evidence-based, person-centred, and aligned with NDIS requirements.

Can I use my NDIS funding for this assessment?

Yes. The Capacity Building - Improved Living category of your NDIS plan can cover an OT functional capacity assessment. In fact, many clients build this cost into their plan. We’ll help align the report with NDIS funding rules so it qualifies as a reasonable cost.

How can I get started?

Contact us via email to discuss your situation and/or needs and we can organise what is next best for you. You can leave us a message and we will get back to you at your convenience.

We guarantee delivery with a quick turnaround time. Because we focus on your needs, we move fast so you’re not left waiting. We will keep you informed all the way.

How quickly will I get my report?

What if I’m not happy with the report?

Your satisfaction matters to us. If something in your report doesn’t feel right or needs adjusting, we’ll work with you to make the changes—at no extra cost.

Can a GP refer to CoCapacity?

Yes, absolutely! We are happy to be communicated by GP practices and work with them to help with the functional capacity assessments

Can a Support Coordinator refer to CoCapacity?

Yes. We welcome referrals from NDIS support coordinators that are Self-Managed or Plan-Managed.

Yes, that is correct. Only NDIS Participants who have a psychosocial disability can access our OT service.